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Managed monitoring & managed support

Incidents reach you ready to resolve

Managed monitoring and managed support for applications that need it. Bring the systems you already run, or we build monitoring for them. People and advanced tooling watch, detect, alert, and triage, then hand the incident to you.

How We Deliver

Managed monitoring. Managed support.

One operation in front of the people who fix things. We keep detection current, filter out what isn’t an incident, and pass on only triaged work.
  1. 01

    Detect

    We monitor your applications continuously. We stand up coverage, or we run the stack you already have.

  2. 02

    Tune

    We keep alerts matched to live traffic. We own filtering and hygiene, so noise doesn’t become your team’s job.

  3. 03

    Triage

    We frame impact, likely cause, and severity before we hand anything on.

  4. 04

    Hand over

    Your team receives an incident they can resolve. We own the path from the alert to that person.

Bring your own monitoring

Already on Datadog or New Relic? Keep it.

Autopilot runs the operating layer on the stack you already pay for: dashboard watch, alert fine-tuning, noise reduction, and triage with recommended next steps.

Why Businesses Choose Us

The work in front of a fix

Detection on its own still leaves a job. You keep it honest as traffic changes, and you decide what is real. Then you still have to get a clean incident to the person who can resolve it.

Alerts that go stale

Thresholds, routes, and filters drift as traffic changes. Someone has to own that week to week, or the noise grows.

Alerts that are not yet incidents

A dashboard alert or a drafted summary still leaves the real work open. You still need impact, likely cause, and a decision on who should see it.

A chain before the fix

Several dashboards and several vendors stand between the alert and the person who can resolve it. That person still doesn’t have one picture.

Ways to Engage

Clear shapes. Scope after discovery.

Ops (business hours), Critical (longer coverage), a reliability audit, or a shadow pilot. These shapes orient the conversation. We price on request.

Engage With Us

FAQ

Questions we get asked

Coverage, scope, and what your team still owns once we hand over an incident.
Managed monitoring and managed support for applications that need it. We watch your applications, or ones we stand up. We detect, alert, and triage, then hand you an incident ready to resolve.
Datadog, New Relic, and similar tools can stay. We run detection, alerting, and the hygiene that keeps them matched to traffic. Your team receives one triaged incident, in one brief. Bring-your-own monitoring covers that path in depth.
Advanced tooling, including AI, is part of how we work. Someone still has to tune it to live traffic, decide what is noise, and keep that judgment current. We own that work. Your team receives an incident already triaged.
You resolve the incident. We have already detected it, filtered it, and triaged it. Stakeholder updates follow rules agreed up front.
Scope has to match price. We quote after discovery. There is no self-serve checkout.
More managed monitoring FAQsBring your own monitoring

Talk through coverage

Book a discovery conversation. We’ll scope coverage, the operating model, and the commercial terms.