- Impact
- p95 checkout latency above SLO for 12 minutes. Payment success rate steady.
- Likely cause
- Upstream inventory API timeouts after deploy 4.2.1. Correlated with elevated 504s on that dependency.
- Recommended next steps
- Roll back inventory API to 4.1.8 or raise its timeout to match client budget
- Confirm circuit breaker on checkout BFF is open for that route
- Post status update if customer-visible wait times exceed 8 seconds
Bring your own monitoring
Keep the stack. Run the ops layer.
Autopilot watches the monitors you already pay for, fine-tunes alerts so noise drops, and hands your team triaged incidents with recommended next steps.
Signal path
How bring-your-own monitoring works on Datadog, New Relic, and more
Bring your own monitoring means Autopilot runs detection, alert hygiene, and triage inside the consoles you already trust. Your people resolve.
Connect your consoles
Grant access to the monitors and journeys that matter. Dashboards stay in your accounts.
Tune for live traffic
Autopilot reviews thresholds, routes, and noise rules as traffic changes. Fewer pages waste an engineer’s night.
Triage before you see it
Autopilot frames impact, likely cause, and severity first. You receive the incidents that need a person.
Hand over with next steps
One brief reaches the people who can fix it, with recommended next steps already on the page.
Ownership split
Managed monitoring on the stack you already pay for
The Sky pattern: keep Datadog, New Relic, CloudWatch, or Grafana, and put an operating layer on top. No rip-and-replace to get managed monitoring and managed support.
Stays yours
- Existing Datadog, New Relic, CloudWatch, or Grafana estate
- Application and infrastructure ownership
- Final resolution of incidents
Autopilot runs
- Continuous watch on your dashboards and alerts
- Alert hygiene matched to traffic
- Triage, severity, and recommended next steps
What you receive
Incident triage with recommended next steps, not an alert flood
Alert noise stays in the console. Your team gets impact, likely cause, severity, and recommended next steps in a single handover. Resolve from that brief.
BYO monitoring FAQs
Common questions about bring-your-own monitoring
Short answers on Datadog and New Relic operations, alert fine-tuning, and what your team still owns. More detail lives on the managed monitoring FAQs.
What does bring your own monitoring mean?
You keep Datadog, New Relic, CloudWatch, Grafana, or a similar stack. Autopilot runs the operating layer on that stack: dashboard watch, alert fine-tuning, noise reduction, and incident triage with recommended next steps. Your team resolves.
Can Autopilot manage the Datadog or New Relic we already pay for?
Yes. Bring-your-own monitoring is built for teams that already run Datadog, New Relic, CloudWatch, or Grafana. Autopilot operates inside your consoles rather than replacing them.
How does alert fine-tuning reduce noise?
Autopilot reviews thresholds, routes, and what counts as noise as traffic changes. The goal is fewer unnecessary pages and more signals that deserve an engineer’s time.
What is in the incident handover brief?
Each handover frames impact, likely cause, severity, and recommended next steps. Your team receives one brief they can act on, not a raw alert flood.
Is bring-your-own monitoring a managed NOC or SRE retainer?
It is the managed monitoring and managed support layer on your tooling: a light SRE / managed network operations centre (NOC) operation. Scope and pricing follow discovery on Engage with us.
Tell us which monitoring stack you run
Discovery scopes bring-your-own monitoring, alert hygiene, and triage on your Datadog, New Relic, CloudWatch, or Grafana estate. No self-serve checkout.